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Copyright Sira Lobo 2017

TERMS & CONDITIONS

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use.

 

These terms apply to all users of the site, please read them carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, then you may not use the website.

 

‘Me’ or ‘us’ or ‘we’ refers to the owner of the website, Sira Lobo,  whose registered with the following VAT number in Spain 44009189T and it’s an authorised INTRACOM operador under this VAT number ES44009189T. The term ‘you’ refers to the user or viewer of our website.

 

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

 

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

 

Herewith I inform you that your email address is registered in SiraLobo’s database. In any case, your personal data will only be used to keep you updated about my latest developments and information. That means I of course do not give your data to any third parties, except for example forwarders like DHL if you order an item from my shop. But still, if you do not want to be kept informed of my stuff any more, you can undo your registration sending us a mail.

If you want to unsubscribe from our normal newsletter you can do this directly via the unsubscribe form in our newsletter. In any case, we solely send you our newsletter, if you had already agreed to it in the past.

 

DATA PROTECTION DACLARATION

 

1) Information on the Collection of Personal Data and Contact Details of the Controller

 

1.1 I am pleased that you are visiting my website and thank you for your interest. In the following, I inform you about the handling of your personal data when using my website. Personal data is all data with which you can be personally identified.

 

1.2 The controller in charge for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) its Sira Lobo  -Sant Salvador, 109 (local) 08024 Barcelona hello@siralobo.com .

 

1.3 This website uses SSL encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser line.
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2) Data Collection When You Visit Our Website

When using my website for information only, i.e. if you do not register or otherwise provide us with information, I only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, I collect the following data that is technically necessary for me to display the website to you:

 

  • Our visited website
  • Date and time at the moment of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymized form)

 

Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis of my  legitimate interest in improving the stability and functionality of my own website. The data will not be passed on or used in any other way. However, I reserve the right to check the server log files subsequently, if there are any concrete indications of illegal use.

 

3) Cookies

 

In order to make your visit to this website attractive and to enable the use of certain functions, I use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies I  use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable me to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values according to individual requirements. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

 

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping basket for a later visit to the website). If personal data are also processed by individual cookies set by us, the processing is carried out in accordance with Art. 6 (1) point b GDPR either for the execution of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

 

Please note that you can set your browser in such a way that you are informed about the setting of cookies and you can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:

 

  • Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
  • Firefox: https://www.mozilla.org/en-US/privacy/websites/#cookies
  • Google: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
  • Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
  • Opera: http://help.opera.com/Windows/10.20/en/cookies.html

 

Please note that the functionality of our website may be limited if cookies are not accepted.

 

 

4) Contacting

 

In the context of contacting me (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your request or for establishing contact and for the associated technical administration. The legal basis for processing data is my legitimate interest in responding to your request in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of your enquiry; this is the case if it can be inferred from the circumstances that the facts in question have been finally clarified, provided that there are no legal storage obligations to the contrary.

 

 

5) Data Processing When Opening a Customer Account and for Contract Processing

 

Pursuant to Art. 6 (1) point b GDPR, personal data will continue to be collected and processed if you provide them to me for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. It is possible to delete your customer account at any time. This can be done by sending a message to the above-mentioned address of the controller. I store and use the data provided by you for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial retention periods and deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by my site, about which I will inform you accordingly below.

 

6) Use of Your Data for Direct Advertising

 

6.1 If you subscribe to my e-mail newsletter, I will send you regular information about my news and offers. The only mandatory information for sending the newsletter is your e-mail address. The indication of additional possible data is voluntary and is used to be able to address you personally. I use the so-called double opt-in procedure for sending the newsletter. This means that I will not send you an e-mail newsletter, unless you have expressly confirmed to me that you agree to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on an appropriate link.

 

By activating the confirmation link, you give me your consent to the use of your personal data in accordance with Art. 6 (1) point a GDPR. When you register for the newsletter, I store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration so that I can trace any possible misuse of your e-mail address at a later time. The data collected by me when registering for the newsletter will be used exclusively for the purpose of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to hello@siralobo.com. After your cancellation, your e-mail address will immediately be deleted from my newsletter distribution list, unless you have expressly consented to further use of your data or

I reserve the right to use data in excess thereof, which is permitted by law and about which I inform you in this declaration.

 

6.2 Based on my legitimate interest in personalized direct mail, I reserve the right to store your first and last name, your postal address and – if I have received this additional information from you within the framework of the contractual relationship – your title, academic degree, year of birth and your professional, industry or business name in accordance with Art. 6 (1) point f GDPR and to use them for sending interesting offers and information on my own products by letter post.

 

You can object to the storage and use of your data for this purpose at any time by sending an appropriate message to hello@siralobo.com.

 

7) Processing of Data for the Purpose of Order Handling

 

7.1 To process your order, I work together with the following service provider(s), which support me wholly or partially in the execution of concluded contracts. Certain personal data is transferred to these service providers in accordance with the following information.

 

The personal data collected by me will be passed on to the transport company commissioned with the delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. I will pass on your payment data to the commissioned credit institution within the framework of payment processing, if this is necessary for payment handling. If payment service providers are used, I explicitly inform you of this below. The legal basis for the transfer of data is Art. 6 (1) point b GDPR.

 

7.2 Passing on Personal Data to Shipping Service Providers

 

  • DHL Express Shipping
    If delivery of goods takes place by the transport service provider DHL, I will pass on your e-mail address to DHL in accordance with Art. 6 (1) point a GDPR, prior to delivery of the goods, for the purpose of coordinating a date of delivery or of a notice about the shipment status, if you have given your express consent during the ordering process. Otherwise, only the name of the recipient and the delivery address will be passed on to DHL for the purpose of delivery in accordance with Art. 6 (1) point b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, prior agreement of the delivery date with DHL or transmission of status information for shipment delivery is not possible.
    The consent can be revoked at any time with effect for the future either with the controller or with the transport service provider DHL.

 

  • National Postal Services (NPS) (Correos España, Swiss Post and USPS)
    If delivery of goods takes place by any National Postal Service, we will pass on your e-mail address to NPS in accordance with Art. 6 (1) point a GDPR, prior to delivery of the goods, for the purpose of coordinating a date of delivery or of a notice about the shipment status, if you have given your express consent during the ordering process. Otherwise, only the name of the recipient and the delivery address will be passed on to NPS for the purpose of delivery in accordance with Art. 6 (1) point b GDPR. The data will only be passed on if this is necessary for the delivery of the goods. In this case, prior agreement of the delivery date with NPS or transmission of status information for shipment delivery is not possible.

The consent can be revoked at any time with effect for the future either with the controller or with the transport service provider NPS.

 

7.3 Use of Payment Service Providers

Paypal

8) Online-Marketing

8.1 Google AdSense

 

This website uses Google AdSense, a web ad service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google AdSense uses so-called “DoubleClick DART Cookies”. These are text files are stored on your computer and enable an analysis of your use of the website. In addition, Google AdSense also uses “web beacons” (small invisible graphics) to collect information, which can be used to record, collect and evaluate simple actions such as visitor traffic on the website. The information generated by those cookies and/or web beacons (including your IP address) about your use of this website will normally be transmitted to a server of Google in the United States and will be stored there.

 

Google will use the information obtained in this way to analyze your usage of this website with regard to AdSense ads. The IP address transmitted by your browser as part of Google AdSense is not merged with other Google data. The information collected by Google may be transferred to third parties, if this is prescribed by law and/or if third parties process this data by request of Google.

 

The described processing of data takes place according to Art. 6 (1) point f GDPR for the purpose of target-oriented advertising to the user by third parties whose advertisements are displayed on this website based on the evaluated user behavior. At the same time, such processing serves my financial interest in exploiting the economic potential of my Internet presence by displaying personalized third-party advertising content for a fee.

 

Google LLC, based in the United States, is certified for the US-European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU.

 

For more information about Google’s privacy policy, please visit: https://privacy.google.com/intl/en-GB/take-control.html?categories_activeEl=sign-in

 

You can permanently deactivate cookies for advertising preferences by blocking them via a respective setting of your browser software or by downloading and installing the browser plug-in, available under the following link:
https://support.google.com/ads/answer/7395996
Please note that certain functions of this website may not or only to a limited extent be used if you have deactivated the use of cookies.

 

9) Rights of the Data Subject

 

9.1 The applicable data protection law grants you comprehensive rights of data subjects (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below :

 

  • Right of access by the data subject pursuant to Art. 15 GDPR
  • Right to rectification pursuant to Art. 16 GDPR
  • Right to erase (“right to be forgotten”) pursuant to Art. 17 GDPR
  • Right to restriction of processing pursuant to Art. 18 GDPR
  • Right to be informed pursuant to Art. 19 GDPR
  • Right to data portability pursuant to Art. 20 GDPR
  • Right to withdraw a given consent pursuant to Art. 7 (3) GDPR
  • Right to lodge a complaint pursuant to Art. 77 GDPR

9.2 RIGHT TO OBJECT

 

If, within the framework of a consideration of interests, i process your personal data on the basis of my  predominant legitimate interest, you have the right at any time to object to this processing with effect for the future on the grounds that arise from your particular situation.

If you exercise your right to object, i will stop processing the data concerned. however, i reserve the right to further processing if i can prove compelling reasons worthy of protection for processing which outweigh your interests, fundamental rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

 

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data which are used for direct marketing purposes. you may exercise the objection as described above.

 

If you exercise your right to object, i will stop processing the data concerned for direct advertising purposes.

 

10) Duration of Storage of Personal Data

 

The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on my part in the further storage.

We ship worldwide via Correos España, DHL Internacional Service and Tipsa national Service.

 

All orders are processed during Monday – Friday (excludind public holdays in Spain)

 

Shipping rates:

SPAIN: Flat Rate 6€, 2 – 10 working days / Express Shipping 7.5€, 48-72h *

EUROPE: Flat Rate 9.9€, 3 – 15 working days / Express Shipping 15€, 48-72h

USA & CANADA: Flat Rate 15€, 3 – 15 working days / Express Shipping 14€, 48-72h

NON EU: Flat Rate 13€, 3 – 15 working days / Express Shipping 24€, 48-72h

REST OF THE WORLD: Flat Rate 15€, 3 – 20 working days / Express Shipping 24€, 48-72h

*Pick Up option is only available in Barcelona.

All these prices are calculated for items about 500 gr. / 1.1 lb.

 

Please note that all shipping costs are based on weight, the above is the minimum price for lighter items, heavier items will be a little more expensive to ship, we hope you understand, thank you.

 

All our packages are sent with tracking number, which means they need to be signed for. If you are not in at the time of delivery your parcel will be left at your local post depot waiting for you to collect, if its not collected after two weeks, your parcel will be sent back to us, if this happens you will have to pay the postage again before we ship your goods back out to you.

 

Custom Charges: Those are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no say over these charges and cannot predict what they may be. Customs policies vary widely from country to country; Contact with local customs office to know more about that

 

PLEASE NOTE that during busier times this shipping delivery times may take a litter longer. If you have any question, contact us.

 

SHIPPING ADDRESS: Please make sure that your shipping address is correct. I am not responsable for delays or losses due to incorrect shipping addresses.

 

REFUND POLICIES

 

DAMAGED GOODS: I take great pride in every piece I make but if an item arrives damaged -not for shipping reasons- it must be replaced or refund as soon as posible.

 

RETURNS: If for some reason you’d wish to return the purchase, please contact me before you ship your item back to me. You can do so in 14 days after receipt of the goods. All items must be send back within 20 days of purchase and must be in reselable condition and in the original packaging. All returns costs are to be paid by the costumer, unless the item was shipped dameged or incorrect.

 

Made-to-order custom items are not returnable.

 

Please note that when an item is being returned to me, I am not responsible for items lost in transit if those items has not tracking or insurance. You are responsable for any of the shipping costs.

 

As I mentioned before, we are not refunding:

  • cancellations after 24h after purchase
  • ítems returned used, damaged or not resealable.
  • Made-to-order custom ítems (also not returnable)

 

If a refund it’s necessary, I will refund the price of your purchase, not shipping costs, unless for damaged or incorrect ítems.

Please keep in mind that block print, screenprinting, and painting are handmade processes and the print quality and color will vary from piece to piece. That make your item unique and it’s good

We accept payments through Paypal only.

 

REFUSE OF TRANSACTION

We reserve the right to refuse any order or refuse service to anyone, for any reason at any time. In the event that we make a change to or cancel an order we will attempt to contact you with the information you have provided. In using our site, you agree to provide current, complete and accurate billing and shipping information for all purchases made at our store and that your use of, or inability to use, the service is at your sole risk.

 

Read more about refund methods in the Shipping Policies Section

This site and the work and productes within it are copyright of Sira Lobo. Any part of the content may be reproduced or distributed without writtern permission

Any question about our Terms & Conditions, should be sent to us at hola@siralobo.com